Service Center - Technician

Solliciteer direct

Service Center - Technician

Solliciteer direct

Your role

Our technicians in the national Decathlon Service Center repair our customers' sport products for rental and second-hand sales. As technician, you not only repair with us, but you also advise our shops on technical questions and share your knowledge with colleagues. Eventually you can even play an (inter)national role. Apply now and become one of our top technicians!


WHAT YOU WILL DO WITH US

All products can break, sometimes through use, sometimes due to a manufacturing defect, but fortunately most of Decathlon's products are repairable. Our stores have workshops that solve many problems, but they send the difficult jobs to the service center, where you take care of them. As technician, you are an expert who has product knowledge and you know how to independently carry out sport product repairs. Communication with our stores is also part of your work, because they will sometimes ask for advice and like to stay informed about the state of their repairs.
A product that you have handled will return to the store in perfect condition, making for a happy customer! Products we for example repair:

  • Bikes

  • Tents and other outdoor equipment

  • Fitness equipment

  • Watersport equipment

  • Etc.

DAILY WORK AT A GLANCE

  • Receiving, registering and repairing sport products

  • Ordering spare parts

  • Registering and shipping repairs (to stores and our 2nd life department)

  • Communication with our stores and other stakeholders

  • Find information about our products and repairs

  • Inventory of our stock

Our team is an international group of people who carry out all different repairs for the sport products. Gradually, everyone finds their own specialization and we expect the same from you. Everyone can work independently, but with difficult issues we work together to find a solution. The team has its own manager (we like to say; leader) who takes care of planning, training and technical assistance!

Timeline of your career within Decathlon:

  • 1st year: You will focus on onboarding and learning everything about the job

  • 2nd year: You will excell in the position and get the opportunity to grow more in technical skills or soft skills.

  • 3rd year - 4th year: You can discover other opportunities in the company and potentially switch from position


WHAT WE OFFER

At Decathlon we not only believe in sports as a lifestyle, but also in creating a stimulating working environment where sporty colleagues enjoy exercising together. Job satisfaction is our priority and we promote a great sports culture in which you can be yourself. In addition, we offer:

  • A starting salary of €2.338,27 based on a 38 hours work week. Where you can grow in responsibilities and salary. See the table below

  • 20% discount on own brands. Whether it concerns sportswear, shoes or equipment, you benefit from great discounts on the products that support your sporting adventures.

  • Shareholder plan: we believe in sharing success with our employees and offer you the opportunity to become a co-owner of our successful company.

  • To make your trip to our Decathlon team even more pleasant, we also provide a travel allowance.

  • Decathlon encourages a healthy mind in a healthy body. That's why we offer access to the 'Open Up' platform, where you can find professional support for mental challenges in both your work and private life.

  • We do team events and do sports together with the circular team

  • Decathlon also organize great events such as an annual event where all your colleagues from the Netherlands come together for a day full of sports, fun, food & drinks and a dance! An annual ski trip is organized for which you can register as well.

  • We understand that personal growth and development are crucial to a successful career. That is why we offer the unique opportunity to participate in training through our Decathlon Academy.

Growth path and salary
To grow within the several technician scales you will have trainings and workshops. You will be validated for the next step when you have the necessary skills. These validation moments will be in Lille and will be most likely from your 2nd year at Decathlon.

Junior workshop technician: €2338,27 - €2400
Medior workshop technician: €2400 - €2600
Senior workshop technician: €2600 - €2800


WHAT WE EXPECT FROM YOU

  • You love to do sports!

  • You are curious about repairing all sorts of products

  • Enthusiasm and motivation to learn and to explain (related to repairs)

  • You have a strong team spirit and are ready to help wherever the team needs you the most

  • You have a hands-on mentality; so you know how to tackle issues

  • You like to work in a organized manner

  • You have good communication skills, as you will interact with stores and stakeholders.

  • You are fluent in English. Dutch communication skills is a plus

  • You have the nationality of one of the EU countries and live in a 30 km radius of your circular center in Tilburg

  • Available 32-38 hours

  • You need a valid visa/work permit to work for us

WORKING HOURS

No late shifts, no weekend shifts: the repair team works Monday to Friday, from 8.30 till 17.00 

LOCATION

  • Decathlon Warehouse, we are located on the top floor with a view over Tilburg


Your role

Our technicians in the national Decathlon Service Center repair our customers' sport products for rental and second-hand sales. As technician, you not only repair with us, but you also advise our shops on technical questions and share your knowledge with colleagues. Eventually you can even play an (inter)national role. Apply now and become one of our top technicians!


WHAT YOU WILL DO WITH US

All products can break, sometimes through use, sometimes due to a manufacturing defect, but fortunately most of Decathlon's products are repairable. Our stores have workshops that solve many problems, but they send the difficult jobs to the service center, where you take care of them. As technician, you are an expert who has product knowledge and you know how to independently carry out sport product repairs. Communication with our stores is also part of your work, because they will sometimes ask for advice and like to stay informed about the state of their repairs.
A product that you have handled will return to the store in perfect condition, making for a happy customer! Products we for example repair:

  • Bikes

  • Tents and other outdoor equipment

  • Fitness equipment

  • Watersport equipment

  • Etc.

DAILY WORK AT A GLANCE

  • Receiving, registering and repairing sport products

  • Ordering spare parts

  • Registering and shipping repairs (to stores and our 2nd life department)

  • Communication with our stores and other stakeholders

  • Find information about our products and repairs

  • Inventory of our stock

Our team is an international group of people who carry out all different repairs for the sport products. Gradually, everyone finds their own specialization and we expect the same from you. Everyone can work independently, but with difficult issues we work together to find a solution. The team has its own manager (we like to say; leader) who takes care of planning, training and technical assistance!

Timeline of your career within Decathlon:

  • 1st year: You will focus on onboarding and learning everything about the job

  • 2nd year: You will excell in the position and get the opportunity to grow more in technical skills or soft skills.

  • 3rd year - 4th year: You can discover other opportunities in the company and potentially switch from position


WHAT WE OFFER

At Decathlon we not only believe in sports as a lifestyle, but also in creating a stimulating working environment where sporty colleagues enjoy exercising together. Job satisfaction is our priority and we promote a great sports culture in which you can be yourself. In addition, we offer:

  • A starting salary of €2.338,27 based on a 38 hours work week. Where you can grow in responsibilities and salary. See the table below

  • 20% discount on own brands. Whether it concerns sportswear, shoes or equipment, you benefit from great discounts on the products that support your sporting adventures.

  • Shareholder plan: we believe in sharing success with our employees and offer you the opportunity to become a co-owner of our successful company.

  • To make your trip to our Decathlon team even more pleasant, we also provide a travel allowance.

  • Decathlon encourages a healthy mind in a healthy body. That's why we offer access to the 'Open Up' platform, where you can find professional support for mental challenges in both your work and private life.

  • We do team events and do sports together with the circular team

  • Decathlon also organize great events such as an annual event where all your colleagues from the Netherlands come together for a day full of sports, fun, food & drinks and a dance! An annual ski trip is organized for which you can register as well.

  • We understand that personal growth and development are crucial to a successful career. That is why we offer the unique opportunity to participate in training through our Decathlon Academy.

Growth path and salary
To grow within the several technician scales you will have trainings and workshops. You will be validated for the next step when you have the necessary skills. These validation moments will be in Lille and will be most likely from your 2nd year at Decathlon.

Junior workshop technician: €2338,27 - €2400
Medior workshop technician: €2400 - €2600
Senior workshop technician: €2600 - €2800


WHAT WE EXPECT FROM YOU

  • You love to do sports!

  • You are curious about repairing all sorts of products

  • Enthusiasm and motivation to learn and to explain (related to repairs)

  • You have a strong team spirit and are ready to help wherever the team needs you the most

  • You have a hands-on mentality; so you know how to tackle issues

  • You like to work in a organized manner

  • You have good communication skills, as you will interact with stores and stakeholders.

  • You are fluent in English. Dutch communication skills is a plus

  • You have the nationality of one of the EU countries and live in a 30 km radius of your circular center in Tilburg

  • Available 32-38 hours

  • You need a valid visa/work permit to work for us

WORKING HOURS

No late shifts, no weekend shifts: the repair team works Monday to Friday, from 8.30 till 17.00 

LOCATION

  • Decathlon Warehouse, we are located on the top floor with a view over Tilburg


Decathlon Benefits


Who are you?

Are you a sports fanatic who likes to help customers find the perfect sports equipment? Does working in a dynamic environment with enthusiastic colleagues appeal to you? Then this is your chance! You are:
Je hebt passie voor sport

Passionate about sports

Je bent open en vriendelijk

Open and friendly

Je bent proactief en neemt initiatief

Proactive and you take initiative

Je houdt van klanten tevreden te stellen

Loves to satisfy customers

Je kunt goed communiceren

A good communicator

Je bent flexibel inzetbaar

Flexible in availability

Our core values

APPLICATION PROCEDURE

The road to a job where your... sports heart starts beating faster  

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